Shipping policy
Shipping Policy
We ship worldwide from Europe and carefully prepare every order to ensure your vintage piece arrives safely.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. You will receive a tracking number once your order has been shipped.
For custom orders or altered pieces, processing times may vary and will be communicated individually.
Estimated Delivery Times
- USA: 5–7 business days
- Europe: 3–7 business days
- Rest of the World: 10–14 business days
Delivery times are estimates and may vary depending on customs clearance, holidays, and local postal services.
Shipping Methods
We ship internationally using trusted carriers such as UPS and other reliable postal services, depending on your location.
Delivery times may vary based on destination, customs clearance, and local postal services.
Customs, Duties & Taxes
International buyers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.
PreLoved Fur is not responsible for delays caused by customs.
Shipping Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to customs processing, weather conditions, or carrier issues.
Tracking
All orders include tracking information. Please ensure your shipping address is correct at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Packaging
Every piece is carefully packed to protect your vintage item during transit.
For any shipping questions, feel free to contact us before placing your order.